Refund & Privacy Policy

The Bell Aliant Centre requires a credit card or advance payment to book ice times for the Maclauchlan Arena. The ice scheduler will take the necessary information and ensure thi cie time is paid for before the group/organization has the booked time slot. This policy is necessary to ensure the booked ice times are paid for in a timely and accurate manner and also to prevent overbooking or double bookings. Ice may be canceled with no penalty if done so within 4 business days. A refund will be credited to the originating method of payment. Ice times canceled within 4 business days will be charged in full.

All programs are subject to a non-refundable $15.00 administration fee that will be deducted from any refund or credit. Should you need to withdraw from a program or lesson before the first date of that program, we will reimburse the full cost, minus the administration fee. We are not able to issue refunds after a program has begun. Once the program/lesson has begun, we will offer an in-house credit (to be used for open swims, merchandise, or programs) for the remaining classes or sessions. Lessons unattended by the participant are not able to be rescheduled.

Before lessons and programs begin all transfers, withdrawals, and changes need to be made through the Control & Information Desk – either by phone or in person. Once programs have begun, please contact management for all inquiries regarding changing, withdrawing or transferring at (902) 569-4584 ext. 245.

Please note that classes which do not reach the minimum number of participant enrollments will be cancelled and registrants will be given the option of receiving a full refund or the option of transferring to an alternate program.

The Bell Aliant Centre is committed to protecting the privacy and confidentiality of personal information about its employees, customers, contractors, suppliers, business partners and other identifiable individuals. Uniform practices for collecting, using, disclosing, storing, accessing, transferring or otherwise processing such information assists the Bell Aliant Centre to process personal information fairly and consistently, disclosing it and/or transferring it only under appropriate circumstances.

The Bell Aliant Centre is also committed to providing the right of access to appropriate records and information under the Personal Information Protection and Electronic Documents Act (PIPEDA). The e-mail addresses that make up our mailing list are not shared with any other organization for any purpose. Credit card payments are made on secure pages of an external site. General information about web users is collected for website traffic reports. These reports do not reveal the personal information about any individual user. Our website ( may contain links to other sites. The Bell Aliant Centre does not claim responsibility for the content, usability or privacy policies of other websites.

All materials posted on this site are subject to copyrights owned by the Bell Aliant Centre or other individuals or entities. Any reproduction, re-transmission, or republication of all or part of any document found on this site is expressly prohibited, unless The Bell Aliant Centre or the copyright owner of the material has expressly granted its prior written consent to so reproduce, re transmit or republish the material. Although we will make every effort, we cannot guarantee that this website will always be error-free.